Open the Go menu and select the Go To Folder option. The Finder has the blue smiling face icon. If that doesn’t work, Quit Neat and select the Finder icon from your Dock.If the Neat software doesn't see the scanner then: This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products. Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available.
